Ordered shoes July 17th emailed to cancel July 18th told they could and received shipping notice July 19th, on July 27th started a formal investigation with UPS to find out where my shoes were as I was told they had been picked but UPS has no record only the same record I have, after a ton of emails back and forth with DC and siting fraud, fast forward to today and they gave me a refund. In the three weeks of waiting I bought two pairs of shoes for the same price as what DC charged me with shipping. Will never again order from them.