I placed an order December 23rd and have yet to receive my order. I tracked shipping as instructed by the website but the information states it waiting to be delivered. The status as been the same for 10 DAYS! This company makes it impossible to contact them which is even more frustrating. DO NOT ORDER FROM THIS SITE. I'm confused as to how the company has 4 stars because that's what originally attracted me to the site. It was all a sham and at this point IM CONVINCED I WILL NOT GET MY PRODUCT OR MONEY BACK! If this review helps another to avoid going through the frustration/ inconvenience I'm going through then I'll find solace in that. This is the worst and people keep in my this was a Christmas gift... it's the 14th of January now
Hello Jeminat,
I am so sorry to hear that you still have not yet received your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right.
I will be sending you a private message here requesting for your order details so that we can help look into this.
I look forward to assisting you further!
Thank you,
Christine