Jehrin A.

Horrible customer service. The airlines changed our flight times and we purchased through JustFly, so we had to deal with them. The airlines does not charge them extra to reschedule our trip one day before or after because the the time change of the flights. JustFly wants to charge us to change, even though the airline allows them to change it for free. I have had other problems with them with this trip. Rented a car and they refused to cancel for me, told me to contact the company. Very terrible customer service. Will never use them again! Pay more money and get good service! Well worth it.