Jeff W.’s Reviews of Zenni Optical & more

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“Even when things went wrong Zenni Made it right - Have had seven Zenni glasses over the years”

9/29/19

First six glasses where perfect, the last one was a problem with the near vision on 1.61 Blokz Photochromic Digital Free Form Progressive Lens in 38 mm high lens. Near Vision was the the very bottom of the lens. Could not read with the glasses on my head. The return procedure was ok. Zenni Staff were professional. On the remake I went with a 30 mm high lens and the glasses are perfect. The only thing Zenni staff didn't answer was if the near vision problem due to a manufacturing mistake or with my RX should I keep my lens height to 30mm.

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Jeff H. – Zenni Optical Rep Over a year old

Thank you for posting this review. We are delighted to hear that you are pleased with your Zenni glasses. Additionally, we are especially thrilled to know that our return policy made it easy for you to return the one pair that did not work well and that the frame you choose next was perfect.
If you’d like to send us a private message with your order number, we’d be happy to review your order and get back to you with an answer to your question. We look forward to hearing from you soon. And thank you for being a loyal customer.

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