Had a couple of unreasonable customers leave bad reviews... have no easy way to contest and reply to the reviews publicly... Seems like they just want to have merchants sign up for a paid plan... Completely wrong...
Should be just as easy for the merchant as it is for the customer to post each version of the story...
ResellerRatings is biast and its sad that big companies Like Google are working with them...
I prefer Trustpilot...