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Jeff S.

Contributor Level

Total Points
80

1 Review by Jeff

  • Freshly

10/25/22

We were given a gift voucher on Freshly, which we used up. Cost is too high to keep going, so we cancelled. When you cancel on their website, they instantly e-mail that your subscription is re-activated. I e-mailed their customer service (Alexander) and asked for a cancellation which he confirmed. But no - it's auto-reactivated and the next customer service rep (Will) can't do a thing about it. This time I blocked them in Paypal. Freshly is a fraud.

The chef isn't crying in their apron about the cancellation. They're busy fraudulently reactivating accounts.

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