Jeff S.

First of all only after you have paid them do they ask for ridiculous demands such as a picture yourself with your passport drivers license etc. I wasn't prepared to give a random company this so I declined and asked for my money back. There live chat is a disgrace and I was 4000th in the queue for 2 hours. When i finally got to 1st in the queue they were "offline". I then emailed back the company and they didn't reply. I tried again the next day to speak to the chat and they directed me to the Chinese fifa web app and told me to change my fut secret answer. In the end they did deliver the coins but it took 3 days and i wasn't allowed to login to my account during the process or i'd "risk losing my purchase". Total and utter rip off.