Order two helium remote control sharks on oct 29. Still have not received my products. Suppose to be a Christmas gift. I emailed their company multiple times and only got one response saying that it was shipped already but a tracking number can not be found. They said wait another 15 days and the product will arrive. That email was received on dec 2nd. It is now the 22nd and NOTHING! Requesting a full refund and disputing charges with my CC company.