To whom it may or may not concern,
I am completely disappointed and frankly embarrassed by the sad product that I received. I have had the opportunity to enjoy your strawberries several times in the past and they have always been large, succulent, and delicious. It was for that reason that I ordered a dozen for my mother. I could not stop bragging about how good they are, and how much she was going to enjoy them. Needless to say, she was excited.
When we opened the box to find small to average size strawberries my first reaction was to apologize to my mom for getting her hopes up. She was still excited, as they still looked appetizing. Then she bit into one and it was still green... GREEN?!?! What's that say about your feelings toward your customers? Do you fully expect to completely disappoint and yet retain return customers?
Anyway, thanks for allowing me to pay top dollar for a mediocre, at best, product.