Jeff M.’s Reviews of JustAnswer & more

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Question And Answer

11/16/21

While information from the legal professionals is useful, beware the fee. Maybe I need to be more aware of fine print, but I thought the first question was $1. I was wrong. The first question begins a recurring $46 monthly payment. The $1 seems to be a lure.

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JustAnswer S. – JustAnswer Rep Over a year old

Hello Jeff,

Thank you for getting in touch with us about this.

We're sorry to hear about the confusion on the monthly membership. We would love to take a look at your account to see what happened, and we're certain that we can resolve any billing or account concern.

Please reach out to our Customer Care team directly by E-mail at Solutions@justanswer.com, or you can also reach us by phone at (800) 905-0124

If you need to take any action on your membership, you can do so from the Edit Membership page here: https://my-secure.justanswer.com/managepearlunlimited

We look forward to hearing back from you.

Regards,
JustAnswer Customer Care
Solutions@justanswer.com