Jeff M.

Ordered a scooter x go-cart for Christmas. Ive been reaching out ever since I recieved my order they sent a 2017 model not a new model. The motor does not operate correctly surges really bad and the clutch does not disengage making the go-cart dangerous my daughter can not even ride it. Contacted scooter catalog and the are no help only telling me to contact the manufacturer which does not address the issues with recieving a three year old unit. The customer service through scooter catalog is terrible the guy answering the phone is very rude would not even give me his name he went silent for about a minute after asking for his name and then hung up. So after ordering through this company you are on your own no help. I would go through another company as this company has no customer service and if you have issues they dont care and will not stand behind the products they sell.