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File 2 cases with your "company" and to this day nothing has happened. You cant answer the phone, which I now understand why with all your complaints. I filed on 1/******* and 2/16/2023. Just got off the phone with the court and they have nothing from you, I do not even have cases. I paid all your fees online, paid for sheriff service, sent in 2 money orders for $96 each and NOTHING. You had mentioned months ago you mailed these docs. I would like to simply ask for a full refund on both of my cases and I will just apply in person here in NC.
Thank you for your time.
Tip for consumers:
I would avoid this company at all cost!
Products used:
E File for small claims
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I had initially used this service to file for small claims court. They advertised as...
My small claims court filing was rejected by the court in which it was filed citing they were not...
UPDATE BOTH CASES FILED -23CVM328 and 23CMV327 when materials are received as instructed by us.
Per our numerous correspondences and email exchanges with you since Jan/Feb 2023 in regards to the required materials and court fees, we finally received the court fees several weeks ago. Your cases which were drafted and emailed to you in Jan/Feb was redone after being held on docket for months. Cases have mailed back to the courthouse for processing. NC review, filing/sheriff service and hearing date is a 1-2 month process.
We have been emailing you this information for months and reconfirming your questions in regards to the court costs (NC only takes money orders or cashier check).
In conclusion, all your emails have been answered promptly - the delay was from you end not ours. We completed the case petitions upon receipt of case. We have been filing in NC since 2004 without any issues if instructions are followed.