I booked a flight/hotel/car and added insurance through Expedia. My flight was canceled and I could not get another until the following day. I tried to change my return flight for an extra day and was told the airline does not refund economy flights or allow for changes (why pay for insurance). I had to call the hotel and car rental to get refunded for 1 day each. I am very disappointed with Expedia and will no longer do business with them. I will do all my booking directly.