Jeannine K.

I really think the positive reviews on this site are fake. I only had one order on walmart and it was a complete nightmare. I ordered a sleeper sofa from them, however there was another online store that had the same sleeper sofa for the same price. The only reason I ordered from walmart was because I wanted to be able to pick it up at a local store instead of having it delivered to my home. I waited two weeks and tracked the order saying it was delivered to the store on the 25th of January. On the 28th I called to check and make sure it was there, of course after several dozen non answered calls (walmart). They stated they don't have it and the person who signed for it doesn't work at that store. I called and called and called customer service (India) and they were absolutely no help. They wanted me to call the store and call them back on a three way line.! You people, I have a job!. So they would only re order the sofa, but I said absolutely no way. I will wait another two weeks, to not get it again. No refund of course so out $400.00. I really think Walmartonline is just a big scam.