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Poor refund system. I purchased two dresses from David's. I returned them within the short 7 day window. It took two weeks to get a reply that they would refund my money and now it will take them TWO BILLING CYCLES TO REFUND MY MONEY. I had tried a dress from Revolve also. That refund was completed immediately upon it being received. There was a $12 shipping charge to return each dress.
12/30 Still have not received refund. They acknowledged I would get a refund, but it is yet to be seen.
1/6 Another week and no refund. This has been a moth of them keeping my money after the dresses have been returned. Shame on them!
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Initially staff was attentive and helpful, once the purchase was made everything changed. Wedding...
I haven't experienced other bridal stores before going to David's Bridal, I wish I did. First,...
