I order a print on metal, but received what looked like my picture printed on a sticker stuck to acrylic or plastic. The picture quality is beautiful, but it was already peeling up on edges. Also, I wanted it on metal so it could be hung outdoors or in a garage and be durable. This is not on metal. I sent an email to complaint department before Christmas Eve and still have not heard back. I tried to buy a frame to have it protected by glass, but it will not fit in frame that is for size I ordered. Because it's on hard acrylic/plastic, I could not make it fit in the frame. This was a gift and it is not what I wanted to give... except that it has the picture I wanted him to have.