Jeannette B.

Up until this month, I was a regular customer who was happy with my purchaes. The company did not charge me sales tax and delivered a letter in February saying I owed sales tax. They provided little information so that I am paying tax on exempt products in my state because they mixed taxable and non-taxable and provided false tax information to my state. I will now buy from Amazon who can probably handle state taxes.

Their products average and shipping prices are high. The split my account into 2 accounts so when I paid off my balance, I really hadn't and then they could charge me a late fee for not knowing about the second account. I held for over 1/2 hour and got one representative who passed me back into holding stating she couldn't help me. They company closed half of its business down this year. Avoid at all costs.