Jeanne E.

Temu uses an unreliable delivery carrier that leaves packages without so much as knocking on the door or ringing the bell. They don't even send a text message. Twice my packages have been stolen because the package was left in the hallway of my apartment building -- while I was in my apartment and could have take the package from the carrier. I will not shop Temu anymore, because I have no confidence that I will actually receive my purchase. The choice of carrier is Temu's, not mine, and they are responsible for this problem.

I sent this to their customer service people:
"This service is an amazing ripoff. Despite paying $14.99 for one year's access and $19.90 for access to "EXCLUSIVE PREMIUM DATABASES" and "V. I. P People Search DATABASES", no usable data is produced without next paying $2.95 for a four-day pass to Intelligator. Even then, Intelligator produces a bare minimum of information (and fails to find records that manifestly exist -- because I've found them elsewhere) and suggests that you can get the information you want if you pay $29.95 for a "Premium" search. (By the way, your use of the term "premium" to describe different services, some of which are free and some not, may yet get you into legal trouble.) So the *real* price of usable information (since I refuse to pay for that, I will give you the benefit of the doubt that the information it produces will be "usable") is $67.90. And that doesn't include the recurring $19.95/month charge for Intelligator if you use it more more the the few days included in the $14.95.

"I intend to send this to the Federal Trade Commission."

I am filing the FTC complaint as I write this.