I had 2 pairs of socks that mercari approved a return on, received the package today, with packaging the socks were in, but no socks. So I'm out my money with no merchandise. Also shipped a purse and it was received by buyer on march 5th, have never received the funds for this transaction either. Have E-mailed Mercari and messaged on FB with no response. I want my MONEY!
Update: Mercari has settled both issues quickly. Thank You!
We're sorry to hear you've had issues with a couple of your transactions. We are currently experiencing an unusual amount of ticket requests, but we'll be sure to get to your issue as soon as possible. Your patience and understanding is appreciated. -DE