Jean L.

They let my order sit there until it was late, then told me because I chose free shipping they are just letting it sit there. Placed another order same thing. Called after ten days, on a Saturday and told my order will be here by Monday when they have not even bothered to ship it yet. Some Indian rep assuring me I will get it by Monday, because that is what the tracking app is saying now. Called them, and Mexico rep says he cannot do anything, wants to call me back on Monday and said I cannot even cancel my order over the weekend. I ordered two expensive programming books so I could get free shipping, only now they don't bother to ship if choose that option. My programming project is delayed. Not going to order from Amazon anymore. They will let your order sit there, and then you have to spend hours arguing with foreign reps who lie and can't help, just to get them to ship your already late order. I have also received counterfeit very poor quality items from them multiple times. They are putting U.S. companies out of business by counterfeiting, and ripping off customers.