Jeanine A.

I purchased several of these very expensive teapots. My daughter noticed rust inside the teapot at the joint with the spout. She was shocked. I sent it back to Mac-Childs with a letter explaining what happened and just asking that it be fixed so she could use it. Instead of fixing or replacing this very expensive teapot, Mac-Childs just sent it back to me saying that I failed to provide a receipt so they would do nothing. Really... is there some question as to whether this very distinctive teapot came from somewhere else? So my warning to anyone looking to purchase this teapot is: YOU WILL LIKELY GET RUST INSIDE AND CANNOT USE IT. IF YOU TRY TO RETURN IT, MAC-CHILDS WILL NOT STAND BY ITS PRODUCT. I am very angry since I have at least two others with rust, and cannot use them. Thanks, Mac-Childs! I was a good, loyal customer--but no more!