Jean Guy S.

I purchased a mattress and boxspring and slats at the Brick in Pemboke. On delivery the slats were missing. I had called the day before the scheduled delivery and talked to Patty to ensure they were with the delivery. They were not so I called Nicole at the Brick who suggested I get and upgrade to a steel slats and said I could pick them up on Saturday as after spending $1500. They would not deliver them until the next scheduled delivery a week later. The original slats were on back order until June 2021. On Saturday they could not find the slats that I was promised. Thank God for Brian who works weekend only. He was nice and after 1/2 hour of search did find the proper stats( supposedly were on back order. Obviously The Brick does not read the reviews or they would try to improve their service. Thank you Brian. Not so much for Patty and Nicole. I woud not recommend this store.