Jeanette B.

I placed an order online on Folica.com March 10 and received an email saying they received my order same day and haven't received anything since. I ordered from them about 5 years ago now with no issues. I My husband tried calling and only gets a busy signal and has sent a few emails with no response. I went on their Facebook page and it looks like the company closed abruptly, according to some of the comments. The website is also down and their phone line is busy (for a week). They took money out of my account for the order on March 12. I personally have attempted to call them, email them, Facebook message them and Tweet to them with NO response. I am currently disputing this with my bank to get my money back. I have screen shots of all the Facebook comments as well as a Tweet from Twitter stating that I need to file a complaint and that they took her money as well.