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I ordered a pair of shoes in April and still hadn't received them as of June 15. They arrived today (6-24-20), only after writing a scathing review. They are poorly made. Every time I try to take them off, the entire sole comes out of the shoe! The size runs large so I don't think I'll ever really wear them. I will never order from NoraCora again. It was a waste of money and energy.
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We`re sorry that you`re not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We`ll forward your sincere feedback to relevant department.
We didn`t receive your return request. Do you mind providing us your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter at the best way we can.
You can also email us regarding your return request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Any problems, you can email us at service@noracora.com. Noracora is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.