I have been a loyal customer of Simply to Impress for many years and they have always done right by me. This year, NOT EVEN CLOSE. What I designed for my Christmas card is NOT what I received. I called the company and was told I ordered the cards the way they sent them to me...I'm a perfectionist and would never spend over $100 on a card that looks ridiculous...with the entire border cut off. Nonsense. They refused to help me and when I was finally fed up I said, "just refund my money." Their response..."send back the cards." Seriously! I will NEVER use Simply to Impress again. Way to go people, where is your loyalty? Nonexistent! Please spare yourself the aggravation working with Simply to Impress. Especially when it's the holidays and sending cards are important to you. Thanks for nothing. On the left with the multitude of cards is what they sent me...the other is what I actually ordered. What a joke!