I HAD A TERRIBLE EXPERIENCE WITH THIS SITE! I was so excited to find the moby wrap on this site for a lower price than I was finding it elsewhere and for cheap shipping! Plus the site advertised that if you ordered before 4pm they would ship it the same day. I ordered on a Thursday so I figured that at the latest I should receive it by the following Tuesday. Well, my credit card was charged the next day, but nine days later... no package yet. I emailed twice and got no response either time and called multiple times, every time getting a recording saying that I should call back later or email! Finally I used their live chat and demanded a refund! I guess I'll just have to wait and see if I actually receive it!