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I purchased an item on Amazon which never made it into the package with the other stuff I ordered. Amazon is refusing to refund or replace the item. They have basically stolen my money since I never received an item I paid for and they are doing absolutely nothing to fix the issue. I have made several attempt to contact customer service, both via chat and email and I keep getting the same cookie cutter response.
Jcg H.'s review of Amazon earned 6 Very Helpful votes
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