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JB M.

Contributor Level

Total Points
84

1 Review by JB

  • Frontgate

2/6/18

Delivery took much longer than estimated. Once the delivery company got the items, they were booked out for more than 2 weeks, so my item sat in a warehouse for 3 weeks.

2 Attempts at delivery and each time multiple aspects of the products were damaged!

Customer service at Frontgate is terrible. Often times you wait for 20+ minutes to get a supervisor on the phone.

I am a long time Restoration Hardware customer and it is clear that they blow Front gate out of the water in regards to quality of products, customer service, support and delivery experience.

This is the hand-sown the last time i will shop at Frontgate

Service
Value
Shipping
Returns
Quality

JB Has Earned 4 Votes

Jb M.'s review of Frontgate earned 4 Very Helpful votes

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