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I bought a dress from Style We. It did not fit. I returned the dress to the address on the envelope it was mailed in to me. They received the dress but because I sent it to the address on the packge instead of one in the package that I didn't see, they refused to refund my money. They offered me a credit. I did not want a credit. I was being punished for sending the dress to a wrong address even after they received the dress. The only way to reach them (located in China) is by e-mail. We went back and forth with e-mails forever. No results. Do not shop with this company. They are not fair and prefer to scam you instead of refunding your money. I found their clothes not to be true to size. Also, they need a location in America so you can communicate by phone. Bad company customer service. On a 1 to 10 scale, 1 being the worst I give them a 0!
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
J B.'s review of StyleWe earned 12 Very Helpful votes
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Hi J，Sorry for all the inconvenience may cause. Could you please email us the return tracking number/receipt from the shipping carrier to us? As the one you sent before cannot track any information. And we've issued the store credit refund for your order which we also replied your email. Could you please check and email us the return tracking number/receipt? Could you also let us know where did you returned to as you didn't submit the return request on our website? If you run into any issues, feel free to contact us by chat or email to services@stylewe.com. Best regards, StyleWe