For Business
Write a Review For Business Write a Review
Thumbnail of user jb259

J B.

Contributor Level

Total Points
81
0
1

1 Review by J

Zazzle

  • Zazzle

“Don't buy from Zazzle if you need it in a timely manner”
12/22/16

I ordered t-shirts on December 8th with a delivery date between Dec 15th-19th. There was never any tracking information available, so I tried calling customer service several times was well as emailing them. I waited on hold for more than 30 minutes each time I called. On the last attempt, I waited 35 minutes for a customer service rep to tell me that I would not be receiving the product before Christmas but "sometime" in January. There was never any attempt to let me know this ahead of time so that I may have found what I wanted elsewhere. I would not recommend purchasing from this company.

  • Comments (0)
  • 487K Views
Helpful  (1)
Thank you
Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hello J B,

I am so sorry to hear about the delay with your t-shirts. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.

I look forward to assisting you further!

Thank you,
Christine

J Has Earned 1 Vote

J B.'s review of Zazzle earned a Well Said vote

J hasn’t received any thanks yous.

J doesn’t have any fans yet.

J isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kims2764
Kim S. reviewed Zazzle
4/30/24

Disappointed because Item i ordered was a little smaller then what I expected

Thumbnail of user susanm6071
Susan M. reviewed Zazzle
4/27/24

I spent several hours designing my daughter's graduation announcments on Zazzle. Then I ordered...