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Rented a truck a few weeks ago with excellent service from the clerk on Pulaski Hwy in Baltimore, MD. She took my license, made a copy and got me on my way in a few minutes. Today I tried to rent another truck, with the misfortune of getting a different clerk who insisted I had to take my own photo of the drivers license with my phone, and refused to help me when I explained I had no phone with me. She was rude and dismissive. White, thin, 50-60 yrs old. Will find another rental company from now on.
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I had an horrible experience with U-Haul … From the time my reservation got changed to dealing...
