We ordered a replacement upper dishwasher rack that cost $237 which included shipping and tax. It arrived in perfect condition EXCEPT it was missing ONE of the 10 snap on wheels. Tried to get Sears PartsDirect to mail me ONE wheel. They would but said I would have to pay $42.49 for the part. Seriously?!?
The other solution was to ship the entire rack back and reorder the part. Gee, that's an environmentally friendly solution.
I do NOT recommend Sears PartsDirect.