J B.

I made a sizable purchase which included a free gift of a vitamin C serum. When my order arrived, the serum was very dark brown which I was concerned was not the color it should be. When I inquired with their customer service both by chat and by email, I was given a complete run around... asking for pictures and dates and codes on the bottle which were not there. I provided all their requests and received no solid help. Bottom line - if a customer is dissatisfied, the company should make it right. I know this product was expired but they tried to deny it. Will not be purchasing from them ever again!