Jazzmine F.

I would NOT recommend this place at all. POOR customer service, inconsiderate, unprofessional just a horrible experience. 6 of my bridesmaids ordered custom dresses from them june 17th (wedding 10/6) with a 6-8 week estimate for arrival. Aug 9 we called because we had not received dresses or any update. They told us Sept 14th would be arrival with claims of "covid delays in china" LOL. Fast forward to the week before my wedding and still NO DRESSES. NO UPDATES from the shop unless myself or bridesmaids reached out. Everyday there was a different excuse & the date of arrival kept getting pushed back. When i asked for the remaining balance of dresses to be covered for compensation/accommodation they stated all they could do was cover the "rush fee" for the tailor if the girls decided to use theirs. A joke. Dresses where received 9/28 (way longer than 6-8 weeks from june 17) & were TOO BIG, LONG & did meet not the expectations we had for a "custom dress"
Half of the dress had to be cut off to fit properly.
Derrick the owner is not very kind or compassionate to be running a business. Customer satisfaction is not a priority for them. Their communication SUCKS. DO NOT RECOMMEND. SAVE YOURSELF THE STRESS