I spend thousands of dollars on candles from bath and body works I was so disappointed with the customer service I took advantage of there buy two get two free as I always do and a week later I get an email my order was cancelled no call or email to replace the candles that were not in stock I called customer service to honor me a coupon for the promotion they would not but the funniest thing is the candle is online again after the promotion it's really sad because I love there candles but I will be returning to yankee candle as I've never had a problem with them! 0