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The Flexon Edison 600 is an excellent frame as I have been using one for my prescription DriveWear sun glass lenses for a year.
I wanted another one for my regular eye glasses. My new Flexon Edison 600 arrived in excellent condition.
I just wish customer service could be more expeditious in responding to customer inquiries. My email question about temple length -which should be Included with size measurements on the website- was not answered for 48 hours. This delayed me placing the order and consequently delayed delivery. This will delay my progressive prescription being filled. Was hoping to have my new glasses before starting our Thanksgiving Road Trip.
Would be nice if customer service could answer phone calls on weekends or a little after 2PM PST.
Good news is: I'll have my new eye glasses before Christmas.
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I placed an order before the end of 2023 for approx $500 ($497), AFter inquiring for a couple of...
Hello Jay, Thanks so much for giving us your take on how we are doing. We're glad to know that you liked your product. Sincere apologies for the poor customer service you encountered, we will definitely take steps to ensure that this situation does not happen again.