Jay T.

I've been a customer of A&F since I was a kid and due to the employee attitude over the phone as well as stores I stopped shopping at some point. Now that am an adult after a long time I tried to buy couple of shirts for my cousin. A very simple order was delivered with incorrect color and size. The invoice says one thing and the actual order is different. Tried calling customer service; forget it, an horrible human being on the other side of the phone. Better have a robot. Someone need to remind the employee that your job is to serve customers. Wonder why this company didn't go bankrupt? It will soon!