Jay S.

1 Star: I paid $78 for a $100 Starbucks gift card. When I first bought the card, I thought I could use it in store but I was told later that it's for online use only. As disappointed as I was, I accepted it. I couldn't find anything to buy online at the time until now, only to find out the balance on the gift card is completely empty and unusable. I tried to complain only to find out it's out of their 100 day warranty period. I got robbed out of my money and they won't do a thing about it.

Edit: 4 Stars. After arguing my case that they should still make it right, CS decided to refund my $78 after all. Glad to see a company deciding to make the customer happy. I won't give 5 stars because I shouldn't have to argue my case in the first place. I came away satisfied in the end.