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Jay R.

Contributor Level

Total Points
82

1 Review by Jay

  • The Shoe Box

11/21/14

Order a Vince Camuto Peep toe Shoes. Price was awesome but when i got the item, the box was moldy and the shoes doesnt look like new although it wasnt used.the leather has scratch and it's just disappointing. Send them and e-mail for exchange but no response after a week and i decided to give them a call.at first, nobody was picking up the phone.the automated voice was saying that they are close and just call back on their working hourse which is 8-5pm and its only 4pm! So i try again and somebody finally pick up the phone and i tried to explain everything to the lady and she was just cold.and on top of that, i have to pay for the shipping cost if im going to send the shoes back for exchange. This business is very unprofessional. Awful. Dont expect them to be accomodating like typical business. Will never ever ever buy again despite of their low prices of shoes. Like they say, sometimes it's too good to be true.

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