This site is the worst site I have ever bought from. No phone, No return policy (won't let you return the brand new heater) even if they say they have a 30 Day Money Back Guarantee: Won't confirm purchase don't send ship receipt poor company. Now have a huge heater that is total useless Won't send purchase reciept
Tip for consumers: Avoid not worth the price
Products used: I purchased a 3 burner empire with thermostat I receive a 5 burner with no thermostat totaly useless