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Jayla A.

Massachusetts, United States

Contributor Level

Total Points
81

1 Review by Jayla

  • Yandy

10/19/21
Verified purchase

I ordered a Halloween costume from Yandy and the website told me that it had been delivered but I never received it and when I called the company they told me to put in a claim which I did but have never heard back and it has been 2 weeks now and I have a Halloween party coming up and no costume. Then I ordered another one and I have gotten no shipping date or anything.

Products used:
None of them

Service
Value
Shipping
Returns
Quality
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Kiki M. – Yandy Rep

Hey Jayla That does sound off putting but not our process. The screen shot is of an order in process due to you by 10/28 based on the shipping method you selected Economy - Get it by 10/25 - 10/28. It think the order that delivered but cannot be located is 249667 and we spoke you on the phone 9/15/21 and emailed you a form so we could move forward. No reply yet. I did resend it. If you do not receive it please call us so we can get you resolution. Again I am sorry for the delay.

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