I recently purchased a fire pit lid from northern tool the first one came in anf UPS did not do such a good job it was banged up. However they send a replacement. Although it was during the covid-19 pandemic but they still send me the replacement at a relatively short time. Period.
The customer service was very courteous and nice. I plan to purchase more items soon.
100% better than the stuff made in China and you're never sure if you ever going to get anything after you paid.
I recommend this to all my friends and family.