One project I backed has taken more than a year plus to start mailing out the rewards for backing a project. They say the mailing process has begun. It took much longer than was projected. Ok... I'd wait. But we decided to move to a different state. I looked for a place to notify the project. Couldn't find any method. Went to Kickstarter help. I came across help docs for project creators. It says that creators don't have to offer backers a way of notifying them or shipping address changes. So my project didn't. I'll never back another Kickstarter project.