Jay B.

Hulu used to be somewhat decent, but their new User Interface is garbage - it takes a million clicks to get to a tv show's page and forget about trying to find a specific episode in less than 10 minutes. So cumbersome I gave up my subscription and refuse to return to their garbage service until it's improved. Every time I've complained about this to Hulu directly they have nothing other than condescending replies that basically say, "Well, tough, sorry to see you go." Never going to waste my time with them again, which is sad as I used to love them and use them daily. I even paid for the commercial free subscription, too.