javier h.

My dell g3 3590 was almost a thousand dollars. It is such a cheaply made piece of junk, if you press just a single key the keyboard flexed and since new the enire thing would creak and squeak, and was very flimsy. Then the super fragile junk hinge broke. I called dell warranty to have it fixed and i sent it in for repair but their computer system is garbage so the repair case is open but the warranty service got canceled and this all happened within the last weeks of warranty. Dell wants me to resend them the laptop in a new box and label but fed ex has it. They told me to call fed ex to have it returned to the office. I called fed ex and only dell is allowed to return it to me since dell restricted it. I called dell perfectly explaining everything and they have no idea what to do and they transferred me in a full circle around their "customer support" or lack thereof. By the time i get it back so i can resend it the warranty would've expired which is what i know they planned for. I was on the line waiting for almost an hour on hold and they just hung up. Don't ever buy a dell, such an expensive piece of cheap junk with zero warranty support. Negative 10 stars is a generous rating.