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Ticket ID ******* this is towards Oman Airways on 31st March 2020, the flight was cancelled by airlines due to airport closure due to pandemic.
The refund is pending for more than 1.5 Years. Once I asked about refund on March 2020, they informed me as per airline policy they can place the request only after one year. Oman air didn't start service from UAE till now. I again raise the refund request after one year. They informed me it will take 90-120 days. That time also almost left. Now Rehlat is not responding to my mail also. I send about 25+mail about this matter. I am waiting for more than 1.5 years in this difficult time to get refund.
Please help me get the refund it's hard earned money. This is loosing trust on Rehlat.
Dear Javad,
We regret the inconvenience caused.
Kindly check your mail and fill the form.
Thank You