I've ordered from MG a couple of times now. Sadly, there won't be another. And with the loss of my business, they also lose the business of the entire school I mentor at. All because they won't actually ship anything... anything at all.
I keep getting responses "We are late getting our colorant, we'll ship what we have"... or "We're upgrading you to xxx so we can ship it". Nothing. It's over 2 months, and all I have are variants of the same response. I suppose I should be happier than others here, at least I'm getting a response! Still, I'd rather have the material I ordered.
I note that the blog announcement on their site says "We have a new website! It's faster, it's streamlined"... but they don't say anything about "We'll actually ship orders now!". Just that they can take them faster.
Oh well. Bypass them. I'm going to try some from other places and see how it works. At least I have a higher probability of actually getting something to try!