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JASON W.

Michigan, United States

Contributor Level

Total Points
80

1 Review by JASON

  • RushOrderTees

3/5/24

Looking for some work coats with my company logo EMBROIDERED on it, found this company, ordered a single sample Carhartt coat for a very reasonable price with their logo embroidered where I would have my logo embroidered if I were to decide to have them make my jackets. All went smoothly, shipping time was as stated and when I received the jacket there was a flyer/insert with big bold lettering that said "YOU'VE RECEIVED A FREE HD DIGITAL UPGRADE!" and some other phrases littered with buzz words aimed at getting me hyped about this "FREE DIGITAL HD UPGRADE!"
"Cool!" I thought...until I unfolded the coat and took a look at the logo that was to be an example of how my logo would look if I chose to place an order...the embroidered white thread lettering had been "DIGITAL HD UPGRADED!" to basic white screen print lettering...which has peeled and flaked off after a few washes leaving a faint white smudged stain that looks like a bird did a fly-by...needless to say I decided against placing my order with RushOrderTees, however all is not lost as I still have a decent Carhartt coat that I paid less than retail...probably just get a patch and put it over the white screen print mess.

Products used:
Carhartt Detroit Duck jacket

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Laura W. – RushOrderTees Rep

Hi Jason, Thank you for your feedback. I reached out to you personally via email. Please contact us at customercare@rushordertees.com and one of our team members will be happy to help!
Best,
Laura W
Customer Experience Team
1-800-620-1233

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