Looking for some work coats with my company logo EMBROIDERED on it, found this company, ordered a single sample Carhartt coat for a very reasonable price with their logo embroidered where I would have my logo embroidered if I were to decide to have them make my jackets. All went smoothly, shipping time was as stated and when I received the jacket there was a flyer/insert with big bold lettering that said "YOU'VE RECEIVED A FREE HD DIGITAL UPGRADE!" and some other phrases littered with buzz words aimed at getting me hyped about this "FREE DIGITAL HD UPGRADE!"
"Cool!" I thought...until I unfolded the coat and took a look at the logo that was to be an example of how my logo would look if I chose to place an order...the embroidered white thread lettering had been "DIGITAL HD UPGRADED!" to basic white screen print lettering...which has peeled and flaked off after a few washes leaving a faint white smudged stain that looks like a bird did a fly-by...needless to say I decided against placing my order with RushOrderTees, however all is not lost as I still have a decent Carhartt coat that I paid less than retail...probably just get a patch and put it over the white screen print mess.
Hi Jason, Thank you for your feedback. I reached out to you personally via email. Please contact us at customercare@rushordertees.com and one of our team members will be happy to help!
Best,
Laura W
Customer Experience Team
1-800-620-1233