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Bought a license key for ESET and when I tried to use it it says that it's managed by another account. Contacted their support and they just told me to use it, which I already tried. Escalated to Kinguin who expects multiple screenshots of things they should already know or I've already provided.
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It's very likely you will get used or invalid keys from them, while they just give excuses to...
Hello Jason,
We are sincerely sorry to hear about the problems you have encountered with your product.
We would like to kindly inform you that your order has been successfully refunded and we have updated you about the details of your case in support ticket #211889, hence, please refer to the ticket for more information about your refund.
Please accept our sincerest apologies for the experienced difficulties.
Kind regards,
John