Highly encourage everyone to take their business else where. They are great at taking money but be very wary on the off chance you need to return something. I even paid for their vip 360 and have had a return pending for almost 30 days which over 20 emails to their support team. Had to escalate to the BBB. Highly encourage you to look at their rating there! Wish I did before purchasing.
I'm so sorry to see this, Jason. Can you please email me: nancym@adorama.com with your order number so i can check on this for you.